Summary
> How come my Mnemonic Phrase is incorrect?
> What if I lost the Mnemonic Phrase and the Private Key of my Crypto Wallet?
> How can I reset my PIN Code with my Mnemonic Phrase?
How come my Mnemonic Phrase is incorrect?
Your Mnemonic Phrase might be wrongly entered.
When entering the entire Mnemonic Phrase in the text field, make sure to type all 12 words in the correct order, in lower case, and with one space between each word. Do not leave an extra space after the final word.
What if I lost the Mnemonic Phrase and the Private Key of my Crypto Wallet?
Losing both the Mnemonic Phrase and the Private Key of your Crypto Wallet result in permanent loss of access to your funds.
Crypto Wallets are designed with a high level of security, and their decentralized nature means there is no central authority to retrieve lost keys or passwords.
This is one of the reasons why it is strongly suggested to keep your keys secure and backed up properly.
Always exercise extreme caution and take all necessary precautions to safeguard your cryptocurrency assets.
How can I reset my PIN Code with my Mnemonic Phrase?
In the unfortunate event that you forgot your wallet's 8-digit PIN Code, you can always reset your passcode with your Mnemonic phrase.
1. Access the inPersona DApp.
2. Click the wallet icon on the bottom bar of the DApp.
3. Click on the arrow next to the wallet address.
4. Click on the red bin icon.
Then import the wallet again with your Mnemonic phrase and reset the PIN Code.