What can I do if troubleshooting does not resolve my Watch Generation 2 issue?

If none of the troubleshooting steps resolve your issue, please contact the Support team and provide the following information:

1. The email address of the device owner (the same one used to sign up in the Vyvo system).
2. App UID.
3. Device MAC address.
4. App version.
5. Device firmware version.
6. Phone model and operating system version.